Kohl's Anchorage NE in Anchorage, AK Closed now

Reviews about Kohl's Anchorage NE

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  March 23, 2019, by Maria Rivero
  I have shopped Kohl’s in another state, in the lower 48, and had an almost identical experience. I was able to go through the entire store without finding a single salesperson. On this visit, here in Anchorage, I even asked a couple if they had seen a salesperson and they said they were looking for a salesperson as well! I was looking for a woman’s coat, we’re in Alaska (in case corporate people read these reviews) and when I finally found them, it was a very dismal selection-at least for women. I did not check the men’s section. I did not get a coat, but I had a KCup machine, three boxes of coffee, and a couple of early Christmas gifts in my cart. Finally, after my safari adventure ended, I got up to the checkout line to find only two of them staffed—on a weekend day. Very long lines. I wasn’t surprised. The moment I knew I was “done” was when I heard the checker trying to talk a patron into signing up for a Kohl’s credit card, “it only takes a few minutes,” she said. That was it, I was done. Just left my sad cart in the line and walked out. Just because you build it, it doesn’t mean we will come—great customer service should be a part of every shopping experience. I got myself an Amazon Prime membership. No more Kohl’s for me.